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Publications and Articles

LATEST POST

Article

Look who’s talking? Why brands must focus on the e-commerce experience ahead of voice and visual search

Convenience, simplicity, and recommendation has become the maxim for modern consumers.

Writing for Customer Experience Magazine, our Chairman Prof. Chris Bones discusses the rise of voice and visual search and the need for brands to focus on customer experience. Whilst it remains to be seen whether the majority of consumers will make the transition from conventional shopping modes to voice/visual engagement, the greatest commercial value remains in brands optimising their overall e-commerce experience for the customer.

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ALL POSTS


Article

Leadership is no longer about knowing the answer- its about knowing how to get to the answer

We have to move from ‘leadership of change’ to ‘leadership in change’, the world is moving faster than we can learn.

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Article

Leadership blueprint for e-commerce

The real answer to questions about the commercial performance of a website lies less with the technology and more with the organization.

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Article

Your new website won’t fix a thing

The inclination to blame the technology, rather than the processes, policies and practices that created it, is the age-old trap of the poor workman blaming his tools.

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WE ARE PARTNERED WITH...

We are proud to be a top tier 3* solutions partner with Optimizely, a world leader in optimisation technology working with the world’s largest brands. As a tier 3* partner, we are one of only 24 globally, demonstrating our capability as a world leader in our field.


CONTACT US

Why not contact the experienced and friendly Good Growth team to arrange a no-obligation discussion.

   We take your privacy very seriously and would never share or sell your data. By ticking this box you are letting us put you on our mailing list to whom we send out our research papers and major reports. You won’t hear from us more than once a month at most. If what we send isn’t for you, then you can unsubscribe at any time.

We build digital organisation capability. From one-off assignments through to long-term programmes that revolutionise performance, we deliver financial and organisational transformation.

Good Growth Europe
Ground Floor
Keble House
Southernhay Gardens
Exeter
EX1 1NT
T: +44 207 183 0964
Good Growth Americas
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New York
NY 10013
USA
T: +1646-417-8444

E: enquiries@goodgrowth.co.uk