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HIGH PERFORMANCE OPTIMISATION
TRUSTED BY LEADING BRANDS
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SOME OF THE LEADING BRANDS OUR TEAM WORKS WITH...

WHAT WE DO...

We work with commercial leaders to support the development and delivery of optimisation programmes that:

  • Put the customer first by capturing and blending quantitative and qualitative data
  • Prioritise our activity against commercial imperative to ensure that optimisation efforts deliver the greatest returns fast
  • Develop and design highly effective webpages that address customer needs and split test them to measure the impact
  • Engage our clients in a process of change that removes opinion and challenges inertia
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WHY WORK WITH US

Trusted by leading brands

We are trusted by some of the world’s biggest brands. This doesn’t happen by chance, but is down to our proven approach and the success it delivers. They find that, unlike any other offer in the market, we can give them the data and insight, as well as the communication, process and change skills to transform their business performance.

Multi sector experience

We have a wealth of experience driving optimisation in a range of sectors, from retail to media, utilities to health clubs and education to financial services. Whatever your challenge, we have the capability to fix it.

We guarantee our work

Our clients will tell you that they believe in our approach and so do we. If you don’t think we are adding value within the first eight weeks then you can let us go and not pay our bill.

We design, develop and deliver tailored capability programmes to your teams

We also deliver an e-commerce organisation capability programme that delivers process and culture change alongside specific e-commerce skills acquisition to enable organisations to change performance.

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Interested in joining these
happy customers?

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WHO WE WORK FOR

We have built a team that is trusted by global brands and regional businesses. We deliver services that touch every aspect of e-commerce from digital marketing and optimisation through to CRM. We also provide commercial strategy support and organisation capability development expertise - particularly in the leadership of change, innovation, high performance coaching and the building of digital capabilities. Our teams work seamlessly with client teams to deliver growth and performance improvement in every aspect of customer engagement.

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OUR RESULTS SPEAK FOR THEMSELVES...

c.160%
INCREASE
in global leads
c.88%
UPLIFT
in global subscriptions
£3M
INCREASE
in annual revenue from a single test
c.61%
INCREASE
in Profit
c.33%
INCREASE
in online membership
c.£7M
INCREASE
in annual revenue from a 5 month testing programme

Looking for performance
improvements?

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Do you want to be our next
success story?

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OUR TEAM

Matt Abbott

Matt is accountable for the day to day management of the activities This includes ensuring we keep to time and delivery standards. He will set up regular update calls and report throughout the engagement

Rebecca Brennan

Becky is accountable for the day to day management of the activities This includes ensuring we keep to time and delivery standards. She will set up regular update calls and report throughout the engagement

Dave Cannell

Dave is an experienced Account Director and will provide ongoing leadership for our relationship. He has extensive experience as a senior strategist working for global brands across the whole range of global Technology brands.

Nicky Cunningham

Nicky is accountable for the successful delivery of the engagement and manages the team who will work on the delivery of the insight, hypotheses and testing programme. Nicky will attend regular meetings.

Mike Duke

Mike helped build the analytic and customer insight framework that underpins all Good Growth engagements. Mike will ensure all analytics and insight is curated effectively and replicable

Matt Evans

Matt is accountable for all customer insight and analytics. Matt will attend update calls and key meetings.

Leah Holland

Leah is accountable for all customer insight and analytics. She will attend update calls and key meetings.

Dan Kendall

Having worked for Good Growth for almost 2 years, Dan will manage the overall project delivery as well as coordinate the client and all communications and project delivery

Nick Shaw

Nick is Good Growth’s Chief Operating Officer. Calling on over 10 years of experience guiding organisations through performance innovation and effectiveness, Nick will provide strategic oversight throughout the project to ensure it meets its objectives.

David Watkins

David is accountable for all customer insight and analytics. David will attend update calls and key meetings.

George Woofenden

George is accountable for all customer insight and analytics. George will attend update calls and key meetings.

Sarah Znideric

Sarah is an experienced Account Director, with an extensive background in award winning tech start-ups and digital marketing. Sarah will lead the engagement and manage the delivery of the project.

Get in touch with the Good Growth team

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WHAT DO YOU GET FROM RETAINING GOOD GROWTH?

Your performance improvements will cover the cost of our fees
The average payback time for Good Growth clients in 2016 was under 12 months – and sometimes much less. This comes from our ability to improve both the efficiency and the effectiveness of your website.
Honest advice not given to grow our fees
We work on a retainer basis and do not charge per test or by activity. Our retainer is set against an agreed project outcome and we put in as much time as is required to deliver the results you want.
We are willing to be paid on success
We work with several clients on a success fee basis where we take a lower monthly retainer and bill the remainder against agreed KPIs as we are not afraid to be judged by our results.
The expertise that comes from servicing global brands
Based in Exeter we support e-commerce activity from digital marketing through optimisation to CRM for global brands, high street retailers and media giants. We also do this for smaller regional and national businesses who want the reassurance of working with a top-quality team but don’t want to pay London rates.
Client care
Everyone says this, but we measure our success through your satisfaction. We ask clients for quarterly formal feedback using an NPS system that rates the willingness of our clients to recommend us to others. In 2016 our average quarterly NPS score was 8.3/10.
Quality resources
You get support from a highly qualified team with seriously impressive backgrounds. We don’t expect our people to learn ‘on the job’ on your money.

CONTACT US

Why not contact the experienced and friendly Good Growth team to arrange a no-obligation discussion.

   We take your privacy very seriously and would never share or sell your data. By ticking this box you are letting us put you on our mailing list to whom we send out our research papers and major reports. You won’t hear from us more than once a month at most. If what we send isn’t for you, then you can unsubscribe at any time.

We build digital organisation capability. From one-off assignments through to long-term programmes that revolutionise performance, we deliver financial and organisational transformation.

Good Growth Europe
Ground Floor
Keble House
Southernhay Gardens
Exeter
EX1 1NT
T: +44 207 183 0964
Good Growth Americas
101 Avenue of The Americas
9th Floor
New York
NY 10013
USA
T: +1646-417-8444

E: enquiries@goodgrowth.co.uk