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Getting the Organisation Right

Our COO Dr. Nick Shaw explains the role of an ineffective operating model in stifling digital success. He outlines why this failure occurs and how to overcome the challenges faced in making the organisation work.

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Getting the Organisation Right

Our COO Dr. Nick Shaw explains the role of an ineffective operating model in stifling digital success. He outlines why this failure occurs and how to overcome the challenges faced in making the organisation work.

Financial Times Future of Retail Summit: The Partnership Panel

In this panel session for the Financial Times’ Future of Retail Summit, Good Growth CEO James Hammersley discusses the importance of achieving a truly customer-centric organisation. The panel also looks at how new partnerships within retail are producing exciting customer-led innovations around product, service and ‘last mile’ delivery.

FashionTech Berlin 2018 – Keynote Speech

In his keynote speech for FashionTech in Berlin, Good Growth’s CEO James Hammersley talks about how technology alone is not the answer and highlights the importance of the organisation. He discusses how to convert new customers to your brand and how to maximise life-time customer value utilising lessons from some of the UK’s leading fashion retailers.

FashionTech Berlin 2018 – Key Sponsors for the Future of Fashion

In July 2018, Good Growth sponsored the FashionTech conference in Berlin. Our CEO and Co-Founder James Hammersley was a headline speaker discussing how organisations build best-in-class processes to measure the intent of customers on their websites and understand the loss of revenue in failure.

 

Western Morning News – The Future of the High Street

Interviewed by the Western Morning News Chris Bones, Chairman of Good Growth, suggests that the rise of online may not be the only driver of the doldrums in the UK High Street: government policy and the failures of retailers to respond to the customers are also having unintended consequences. Unless these are addressed, the ultimate loser will be the customer.

Business Reporter – Customer-led e-commerce?

In this video interview with Business Reporter, CEO and Co-Founder of Good Growth, James Hammersley, suggests that the single biggest driver of decisions on technology should be commercial return. Introducing an approach he calls ‘digital unplugged’, he argues that business leaders need to face up to the incessant demands for investment in digital technology by focusing resources on improving performance of current platforms before investing more. This he suggests is achieved by driving a customer-centric approach based on insight. Doing this is a people and organisation challenge and getting it right delivers significant growth.

Financial Times Future of Retail Summit 2016

In this session for the Financial Times’ Future of Retail Summit, Good Growth’s CEO James Hammersley shares retail experience and insight and lays out how leaders can not just spot issues quickly, but can drive change to deliver improved performance.

Digital Marketing World Forum

Searching for the voice of the customer and staying ruthlessly commercial is key to improving your e-commerce performance. Good Growth’s CEO James Hammersley recently ran a session at the Digital Marketing World Forum in London explaining how this can be achieved in 4 simple steps.

Financial Times Digital Media

In this session for the FT Digital Media Conference, Good Growth’s CEO James Hammersley explores what innovative companies are doing to truly harness, maximise and monetise the opportunities data presents.

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CONTACT US

Why not contact the experienced and friendly Good Growth team to arrange a no-obligation discussion.

   We take your privacy very seriously and would never share or sell your data. By ticking this box you are letting us put you on our mailing list to whom we send out our research papers and major reports. You won’t hear from us more than once a month at most. If what we send isn’t for you, then you can unsubscribe at any time.

We build digital organisation capability. From one-off assignments through to long-term programmes that revolutionise performance, we deliver financial and organisational transformation.

Good Growth Europe
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T: +44 207 183 0964
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USA
T: +1646-417-8444

E: enquiries@goodgrowth.co.uk