Through all the challenges and stresses of the global pandemic, opportunities to innovate clinical care and improve the patient experience have been realised.
Dan speaks to the CEO of the Royal Devon & Exeter NHS Foundation Trust on the outstanding work performed by NHS staff over the last year and how the pandemic has accelerated the need for new ways of delivering care, through digital platforms like Epic. We also delve into the role the local community has in shaping how healthcare is delivered through the Foundation Trust unit.
0:00 – Intro
0:58 – Suzanne’s NHS background
2:45 – What a Foundation Trust is
7:06 – The benefits to a Foundation Trust
9:02 – Leading complex organisations
11:40 – Adapting how care is delivered during the pandemic
18:03 – The role of the Nightingale Hospital
22:18 – Epic: Utilising a digital operating platform to innovate patient care