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Good Growth - S4 E1: Utilising AI for Customer Insight with Andrei Danescu

S4 E1: Utilising AI for Customer Insight with Andrei Danescu

Who says robots can’t understand humans?

On this episode, Andrei introduces us to his business, BotsAndUs. He introduces us to ‘Bo’. Bo is their customer-facing robot, can help improve a customer’s experience. Whether they be at an airport, a shopping mall or in a store, Bo can help out.

But AI is about iteration. Andrei then the outcomes of listening and responding to his own customers. They developed a new Bot, ‘Mim’, that delivers real-time customer and data insights to a business, providing them with a better understanding of their customers.

A fan of the conversations we have and topics we cover on the Good Growth Podcast, we are delighted to have Andrei kick off our fourth series!

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