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Publications and Articles

LATEST POST

Infographic

Hanging on the telephone

Carphone Warehouse have actively set out to compete online with the leading mobile telcos to capture customers (and their data) and act as an aggregator in the market.  In response O2, Three, EE, and Vodafone along with many of the challenger brands, have responded by keeping their most popular SIM-only products in their own channels and invested heavily in trying to attract and engage customers directly into their sales funnels.  So, who is engaging the customer and who is left hanging on?

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Infographic

Cubic zirconia or the genuine article: which jeweller is sparkling online?

Like many other sectors, jewellers have had to come to terms with an increase in the number of consumers choosing to find that perfect gift for a special someone through the online channel. This is a sector where national chains are fighting TV retailers like QVC, as well as new online only entrants and giants like Argos and where digital has allowed smaller high street specialists to continue to compete. So have any of the national chains taken steps to ensure that they are the owner of a diamond ecommerce execution?

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Report

Good Growth Footfall Index – March 2017

Given the importance of e-commerce in today’s retailing, footfall through bricks and mortar stores only tells part of the story. For the first time in the U.K. we have produced the index that will show the trends in the online traffic to the websites of Retail Week’s Top 150 companies. Acting as a barometer for the health of the online high street. Read our fifth report to find out whether there was a significant movement in online footfall in March.

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White Paper

Can subscription save quality journalism?

The media landscape has changed dramatically since Brexit and the election of Donald Trump. Uncertainty has turned the tables on the seemingly inexorable rise of ‘fake news’ and subscriptions have soared in mainstream outlets as people look for ways of making sense of an emerging world, that is unfamiliar and potentially threatening of established ‘norms’. Read our latest white paper on whether subscription can save quality journalism.

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Infographic

Who’s banking on poor performance?

Banking has been ‘online’ for some time now and in a world where governments of all persuasions have been driving greater competitiveness the ‘big four’ (RBS/NatWest, Barclays, HSBC and Lloyds) banks have invested heavily not just in online banking but also online acquisition of new customers. For this week’s infographic, we review the online performance of the ‘big four’ high street banks to see if incumbency is really threatened by the advance of the ‘challenger’ sector or if they are banking on customer inertia to secure their market position.

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Report

Good Growth Footfall Index – February 2017

Given the importance of e-commerce in today’s retailing, footfall through bricks and mortar stores only tells part of the story. For the first time in the U.K. we have produced the index that will show the trends in the online traffic to the websites of Retail Week’s Top 150 companies. Acting as a barometer for the health of the online high street. Read our fourth report to find out whether online footfall was affected by the half-term break and Valentine’s Day spending.

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Article

Argos: Where’s the shareholders value going to come from?

Following the £1.4 billion takeover of Home Retail Group, Argos has new shareholders with expectations that they continue to exceed against market expectations, especially as the core Sainsbury brand continues to be under performance pressure. In his article for Retail Week, our CEO James Hammersley, discusses where do Argos turn to deliver growth?

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Article

Amazon – As their tax bill falls is the High Street at risk?

Even if you want to quibble about Amazon being the epitome of the model e-commerce operation, they are certainly the behemoth. As The Economist argued this week, if the market cannot effectively respond to the opportunity (threat?) posed by Amazon, then competition authorities are likely to intervene more than they do now. In his latest article for Retail Week, our CEO James Hammersley discusses whether as Amazon’s tax bill falls is the High Street at risk?

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Report

Good Growth Footfall Index – January 2017

Given the importance of e-commerce in today’s retailing, footfall through bricks and mortar stores only tells part of the story. For the first time in the U.K. we have produced the index that will show the trends in the online traffic to the websites of Retail Week’s Top 150 companies. Acting as a barometer for the health of the online high street. Read our third report to find out whether momentum was maintained online following the Christmas spike.

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Infographic

Luxury Holidays infographic

Love hurts, they say and following Valentine’s Day, there are sure to be a few hurt pockets as gifting has moved from flowers and a night out into several days away. With an increasing prevalence of the extreme Valentine’s practitioner, an industry that tends to benefit from this shift is the Luxury Break market. Following Valentine’s Day we ask whether any of the leading players are in a position to maximise their returns.

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CONTACT US

Why not contact the experienced and friendly Good Growth team to arrange a no-obligation discussion.

   We take your privacy very seriously and would never share or sell your data. By ticking this box you are letting us put you on our mailing list to whom we send out our research papers and major reports. You won’t hear from us more than once a month at most. If what we send isn’t for you, then you can unsubscribe at any time.

We build digital organisation capability. From one-off assignments through to long-term programmes that revolutionise performance, we deliver financial and organisational transformation.

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