2020 was the year much of the world got punched in the mouth.
Right across every sector, for some businesses it was a knock-out blow. For others, however, whilst they might have been ‘down on points’, they weren’t down and out.
As we start 2021 with the prospect of a continuing restriction on trading, and movement and a potentially disruptive end to the UK’s membership of the EU, what made the difference between those who reacted well and those who did not?
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