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Effective strategy puts customers first, not technology
23 December 2020Using examples from our client experiences, our co-founder James Hammersley illustrates how strategic thinking, and the processes that enable it, can be used to identify where the biggest barriers to growth exist and how best to overcome them. We call this customer-first strategy and believe that by defining ...
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Getting the Organisation Right
4 December 2018Our COO Dr. Nick Shaw explains the role of an ineffective operating model in stifling digital success. He outlines why this failure occurs and how to overcome the challenges faced in making the organisation work.
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Financial Times Future of Retail Summit: The Partnership Panel
22 November 2018In this panel session for the Financial Times’ Future of Retail Summit, Good Growth CEO James Hammersley discusses the importance of achieving a truly customer-centric organisation. The panel also looks at how new partnerships within retail are ...
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FashionTech Berlin 2018 – Keynote Speech
20 September 2018In his keynote speech for FashionTech in Berlin, Good Growth’s CEO James Hammersley talks about how technology alone is not the answer and highlights the importance of the organisation. He discusses how to convert new customers to ...
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FashionTech Berlin 2018 – Key Sponsors for the Future of Fashion
25 July 2018In July 2018, Good Growth sponsored the FashionTech conference in Berlin. Our CEO and Co-Founder James Hammersley was a headline speaker discussing how organisations build best-in-class processes to measure the intent of customers on their websites and understand ...
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Western Morning News – The Future of the High Street
3 July 2018Interviewed by the Western Morning News Chris Bones, Chairman of Good Growth, suggests that the rise of online may not be the only driver of the doldrums in the UK High Street: government policy and the failures ...
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