Good Growth - Using science WE put the customer at the heart of decision-making for the world's most successful brands
The return our customers see for each £1 invested
Our customers' happiness index (Net Promoter Score)
The number of customers who extend beyond initial contract
We work with leading brands globally to build, grow and optimise your digital channels faster and more profitability than your competitors.
What makes
us different?
Why do some of the world’s most well-known brands choose to work with us?
- We use better data differently
- We measure our success through money made for our clients
- We invest in smart people and processes, not dumb automation
- We evaluate what works first before jumping on the latest fad or fashion
Good Growth has helped us build a scientific testing programme that delivers sophisticated insights into our viewers’ online behaviour and needs. Our product team is now using these insights to develop and innovate product features that are more responsive to our dynamic customer base.
We needed to land our website in less than three weeks. Good Growth took up the challenge and importantly kept it to the strict time frame. We work with them like a start-up, launching an MVP then improving our proposition every day from launch. The commitment from their team is truly amazing.
Their thorough customer-first approach helped us to see things in a new light and to focus on the most important challenges, stimulating different conversations with our team and challenging our business to rethink customer behaviours and our approach to testing and priorities.
Our
Services
Our clients tell us that our difference comes with our approach. Commercially effective digital strategies are customer-focused and based on a scientific blend of insight and innovation.
Insight
We immerse ourselves in your business to understand the commercial challenge, to capture key data and to blend these into actionable customer insights. We also measure the effectiveness of your organisation in how it builds customer insight and innovates in response to deliver growth.
Innovation
Once we have established an agreed insight platform, we work with you to respond to the points of customer failure and opportunities to deliver more growth faster.
Everything we do is underpinned by Insight & Innovation and is focussed on understanding, answering and responding to a specific set of questions:
Customer Journey and Traffic Effectiveness: Where do I invest my monthly budget online to maximise the return and how can I measure effectiveness as well as efficiency?
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Conversion Rate Effectiveness: What is stopping my business growing sales faster online and what is the best strategy to accelerate performance?
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Customer Engagement Effectiveness: How can I build a relationship with customers who buy once such that they become valuable lifelong advocates?
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Digital Strategy and Organisational Effectiveness: How can I organise my digital teams such that they can maximise returns in our investment in people and technology?
Find out moreFind out how we developed Heinz first ever, direct to consumer offering in just three weeks
We have been work working with Good Growth to support us in developing our new Heinz to Home offering. We came with a brief to help us create a proposition to support people struggling to get access to our brands in the context of the current Covid-19 situation. A key element of the brief was speed. We needed to land our website in less than 3 weeks. We worked with them like a start-up, aiming to launch an MVP as quickly as possible and improve our proposition every day from launch. Good Growth quickly managed to work collaboratively with internal stakeholders and quickly implemented changes after daily brainstorming. The commitment from their team was amazing.”
Our
Work
Take a look at some of our work that has transformed the performance for the world's most successful brands.
Our
Latest Insights
Read our latest insights into the challenge of getting digital right.
