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Want it Now? The Rapid Delivery Market with Alex Murray
2 December 2021Want it now? Perhaps you can. The rapid delivery market has accelerated, well… rapidly! Urban-based shoppers today now have a selection of apps to order groceries to their door in less than 20 minutes. Alex Murray, Principal Consultant and digital grocery guru, joins Dan to explain how and ...
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Creating a Better Video-on-Demand Platform with Stu Jones
19 October 2021Ad breaks: are they really that bad? Listening to viewers can make them better. By integrating customer research and experimentation into their team, ITV Hub has continued to grow in the competitive video-on-demand (VOD) market. Good Growth ...
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S4 E1: Utilising AI for Customer Insight with Andrei Danescu
15 September 2021Who says robots can’t understand humans? On this episode, Andrei introduces us to his business, BotsAndUs. He introduces us to ‘Bo'. Bo is their customer-facing robot, can help improve a customer’s experience. Whether they be at an ...
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S3 E6: Liberating Heinz Beanz with JoJo de Noronha
29 July 2021Why should Heinz Beanz be confined to the can? That’s what Kraft Heinz’s Northern European President, JoJo de Noronha questioned when she took up the role 18 months ago. JoJo joins Dan to explain how Kraft Heinz ...
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Diversity in Business with Tori-Hermione Baker and Francesca Bateman
24 June 2021Diversity is a problem for business, and it's still a problem for us. So what can we do about it? The first thing that anyone can do is listen. In this episode Dan Kendall speaks with fellow ...
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S3 E4: Transforming healthcare through the power of digital with Suzanne Tracey
28 April 2021Through all the challenges and stresses of the global pandemic, opportunities to innovate clinical care and improve the patient experience have been realised. Dan speaks to the CEO of the Royal Devon & Exeter NHS Foundation Trust ...
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S3 E3: The power of data for global brands in e-commerce with Dean McElwee
31 March 2021With a vast experience of working in e-commerce with global brands across Europe & Africa, there is no one better to discuss the relationship of brands in e-commerce than Dean McElwee. Dean speaks of his learnings of ...
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S3 E2: Leadership and innovation learnings, from the world of Motor Sports with Mark Preston
24 February 2021Mark Preston grew up on the rural farms of Australia learning about old cars, broken down trucks and complex machines. He first stepped into his motorsport career at his University down-under where he soon came over to ...
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S3 E1: Retail’s reality check: Leadership and innovation with Mark Wright
13 January 2021Fat Face’s Global Operations Director, Mark Wright kicks off our new series by looking back at 2020, and the challenges he and the retail industry have faced to not only survive but thrive during the global pandemic. ...
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S2 E5: Innovating in Government with Sir Vince Cable
1 December 2020In our final podcast of the year, Sir Vince Cable provides a compelling insight as to why he used innovation as a means of emerging from the 2008/9 financial crisis during his time in Government and advises ...
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S2 E4: Bridging health inequalities through innovation with Lord Victor Adebowale
21 October 2020Lord Victor Adebowale has devoted his career to tackling health inequalities in society, through all his accomplishments, his aim is to simply leave the place in a better state than he found it. Now the co-founder & ...
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S2 S3: Innovating Through Disruption with Anna Rawling
29 September 2020The wonderful Anna Rawling sat down with host Dan Kendall to share her insights from a hugely successful career in media and now with The Business of Fashion. Alongside her accomplishments of leading customer acquisition and retention ...
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S2 E2: Vanity is Insanity with Good Growth’s Director of Insight & Analytics, Mike Duke
21 August 2020In our next episode, Good Growth’s Director of Insight & Analytics, Mike Duke, sits down with Dan to outline why many businesses are inaccurately reporting performance online because of the inability to look beyond singular metrics and ...
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